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CI CONSULT Methodology Framework

Павел Молотивский

Комплексная система инструментов и методологий непрерывных улучшений

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В работе у команды 0
1 Инструменты роста
Growth Excellence
1.1 S-Marketing SystemMarketing & Sales System
1.1.1 Integrative Marketing
1.1.1.1 Market Knowledge & VOC 1.1.1.2 Marketing Funnel Design 1.1.1.3 Marketing Funnel Automation 1.1.1.4 Channel & Content Improvement
1.1.2 B2B Sales
1.1.2.1 Sales Process Design 1.1.2.2 Sales Funnel Management 1.1.2.3 Sales Careers & Incentives 1.1.2.4 Channel & Capacity Improvement
1.1.3 B2C Sales
1.1.3.1 Customer Experience 1.1.3.2 Service Standards 1.1.3.3 Workforce Management 1.1.3.4 B2C Loyalty Programs
1.1.4 Continuous Improvement for M&S
1.1.4.1 Daily CI для маркетинг/продаж 1.1.4.2 Kobetsu CI (фокус-проекты)
1.2 Value InnovationValue Proposition Design / Customer Centricity
1.2.1 Product Innovation
1.2.1.1 Utility/Price Value Curves 1.2.1.2 Product & Service Innovation 1.2.1.3 Design Sprints & Experimentation
1.2.2 Product Roadmaps
1.2.2.1 Strategic Positioning Price/Utility 1.2.2.2 Product & Technology Evolution 1.2.2.3 Variety Reduction Programme
1.2.3 Customer Experience
1.2.3.1 Pain Points по Customer Journey 1.2.3.2 Digital & Physical Journey Optimisation 1.2.3.3 Segmented Voice of Customer
1.2.4 VOC System
1.2.4.1 Automatic Collection of Metrics & KPIs 1.2.4.2 User Analytics 1.2.4.3 Real-time VOC Models
1.2.5 Price-Cost Engineering
1.2.5.1 Product Cost Reduction Funnel 1.2.5.2 Quick Cost Reduction Projects 1.2.5.3 Margin Leak Control
1.3 Agile Project DevelopmentAgile / Accelerated Development
1.3.1 LPM — Lean Project Management
1.3.1.1 Phase-Gate Design 1.3.1.2 Project Initiation 1.3.1.3 Planning Optimisation 1.3.1.4 Obeya Control 1.3.1.5 Portfolio Management
1.3.2 LPD — Lean Product Design
1.3.2.1 Contracting Process 1.3.2.2 Concept Design CI 1.3.2.3 Supplier Improvement 1.3.2.4 Prototyping & Testing 1.3.2.5 Product Design Reviews
1.3.3 3P — Production Preparation Process
1.3.3.1 Production System Design 1.3.3.2 Cost Improvement 1.3.3.3 Suppliers Integration 1.3.3.4 Design for Quality & TPM 1.3.3.5 Commissioning & Testing
1.3.4 ASD — Agile Software Development
1.3.4.1 User Stories 1.3.4.2 Sprint Planning 1.3.4.3 Scrum Process 1.3.4.4 Sprint Reviews
1.3.5 SBE — Set-Based Engineering
1.3.5.1 Customer Interests 1.3.5.2 Feasibility Planning 1.3.5.3 Learning Cycles 1.3.5.4 Integration Events
1.4 Radical InnovationBreakthrough Innovation
1.4.1 Breakthrough Ideation
1.4.1.1 Scoping 1.4.1.2 Idea Generation 1.4.1.3 Open Ideation 1.4.1.4 Validation & Concept
1.4.2 Lean Start-Up
1.4.2.1 Business Models 1.4.2.2 Minimum Viable Product 1.4.2.3 Optimisation Cycles 1.4.2.4 Volume Scaling
1.4.3 M&A Effectiveness
1.4.3.1 Selection Process 1.4.3.2 Due Diligence Process 1.4.3.3 Integration Process 1.4.3.4 Improvement Process
1.5 Green SustainabilityEnergy & Environment / Lean & Green
1.5.1 Green Awareness
1.5.1.1 Carbon Footprint Assessment 1.5.1.2 Communication / Reporting / Carbon Neutralisation
1.5.2 Green Operations
1.5.2.1 Energy Efficiency & Renewable Sources 1.5.2.2 Material Yield & Waste 1.5.2.3 Reduction of Water Consumption & Toxicity 1.5.2.4 Minimisation & Capture of Pollutant Gases
1.5.3 Green Supply Chain
1.5.3.1 Supplier Development 1.5.3.2 Transport Optimisation
1.5.4 Green Products
1.5.4.1 Materials Reuse 1.5.4.2 Life-cycle Maximisation 1.5.4.3 Eco-design
2 Инструменты QCD
Operations Excellence
2.1 Pull Flow SystemProduction System / Flow Improvement
2.1.1 Production Flow
2.1.1.1 Line & Layout Design 2.1.1.2 Border of Line 2.1.1.3 Standard Work 2.1.1.4 SMED 2.1.1.5 Low-Cost Automation
2.1.2 Internal Logistics Flow
2.1.2.1 Storage & Warehouse Design 2.1.2.2 Milkrun 2.1.2.3 Inbound Flows 2.1.2.4 Outbound Flows 2.1.2.5 Total Pull Planning
2.1.3 External Logistics Flow
2.1.3.1 Supermarkets 2.1.3.2 Mizusumashi 2.1.3.3 Synchronisation (KB/JJ) 2.1.3.4 Levelling 2.1.3.5 Pull Planning
2.2 Lean LogisticsLogistics Operations
2.2.1 Logistics Model Design
2.2.1.1 Warehouse Network 2.2.1.2 Transport Network 2.2.1.3 Supply Chain Pull Planning
2.2.2 Warehouse Optimisation
2.2.2.1 Outbound: Shipping & Picking 2.2.2.2 Inbound: Storage & Reception 2.2.2.3 Cross-dock & JIT 2.2.2.4 SKU & Layout Management 2.2.2.5 Planning & Control 2.2.2.6 Customer Service & Support
2.2.3 Transport Optimisation
2.2.3.1 Capacity Optimisation 2.2.3.2 Fuel Consumption 2.2.3.3 Pick-up & Delivery Standard Work 2.2.3.4 Park Management Standard Work 2.2.3.5 Planning Model Improvement 2.2.3.6 Maintenance Improvement
2.3 Productive MaintenanceTPM
2.3.1 Autonomous Maintenance
2.3.1.1 Restore Conditions 2.3.1.2 Basic Interventions 2.3.1.3 Full Autonomy
2.3.2 Training & Education
2.3.2.1 Training Standards & Skills Development 2.3.2.2 Maintenance Academy
2.3.3 Early Equipment Management
2.3.3.1 Standards & Lessons Learned 2.3.3.2 Investment & Strategy Development 2.3.3.3 Project Implementation
2.3.4 Planned Maintenance
2.3.4.1 Prepare the Conditions 2.3.4.2 Get the Information 2.3.4.3 Periodic Maintenance 2.3.4.4 Spare Parts Management 2.3.4.5 Predictive Maintenance 2.3.4.6 Shutdown Management 2.3.4.7 Standard Work
2.3.5 Kobetsu CI (loss focused)
2.3.5.1 Basic Failures 2.3.5.2 Frequent Failures 2.3.5.3 Sporadic Failures
2.4 Lean Office & ServicesService Operations / Lean Services
2.4.1 Flow Efficiency
2.4.1.1 Process Optimisation 2.4.1.2 New Process Design 2.4.1.3 Office Layout Design 2.4.1.4 Information Storage Optimisation 2.4.1.5 Communication Standards Design
2.4.2 Resource Efficiency
2.4.2.1 Task / Work Standardisation 2.4.2.2 Errors / Tickets Volume Reduction 2.4.2.3 Auto-quality Implementation 2.4.2.4 Office Automation 2.4.2.5 Outsourcing / Insourcing Analysis
2.4.3 Planning Optimisation
2.4.3.1 Capacity Planning 2.4.3.2 Pacing 2.4.3.3 Team Distribution 2.4.3.4 Agile Transformation 2.4.3.5 Flexible / Remote Work Transformation
2.5 Lean SourcingSourcing Improvement
2.5.1 Spend Saving
2.5.1.1 Sourcing Organisation 2.5.1.2 Sourcing Visibility 2.5.1.3 Supplier Evaluation 2.5.1.4 Volume Bundling
2.5.2 Negotiation
2.5.2.1 Tendering 2.5.2.2 Target Pricing 2.5.2.3 Direct Negotiation 2.5.2.4 Commercial Agreements
2.5.3 Re-engineering
2.5.3.1 Backward Integration 2.5.3.2 VAVE 2.5.3.3 Alternative Suppliers 2.5.3.4 Quality Standards
2.5.4 Supply Strategy
2.5.4.1 Globalisation 2.5.4.2 Logistics Optimisation 2.5.4.3 Supply Chain Integration 2.5.4.4 Joint CI Programs
3 Модель изменений
CI Change Model
3.1 ПрорывнойValue Stream CI
3.1.1 Value Stream Analysis
3.1.1.1 Current State Analysis 3.1.1.2 Training 3.1.1.3 Future State Vision 3.1.1.4 Implementation Plan (incl. Gemba CI Workshops)
3.1.2 Mission Control
3.1.2.1 Business Case 3.1.2.2 Mission Control Design Workshop 3.1.2.3 Mission Control PM Practice 3.1.2.4 Lean Project Management Principles 3.1.2.5 A3 Thinking
3.1.3 CI Events
3.1.3.1 Implementation by VS Priorities 3.1.3.2 Following the 9-Step A3 Process 3.1.3.3 SDCA Confirmation Workshop
3.1.4 Value Review
3.1.4.1 Review Cycle Performance 3.1.4.2 Establish Value Trees 3.1.4.3 Review Targets for next cycles 3.1.4.4 Plan next sprint implementation
3.2 ЕжедневныйDaily CI
3.2.1 Daily CI Planning
3.2.1.1 Readiness check организации и лидеров 3.2.1.2 Выбор CI behaviours для спринтов 3.2.1.3 Design TMS structure & roadmap
3.2.2 Design & Prototype (спринты 3–6 мес.)
3.2.2.1 Daily Management 3.2.2.2 Standardisation 3.2.2.3 Training & Coaching 3.2.2.4 Advanced Problem Solving
3.2.3 Deployment & Coaching
3.2.3.1 Pilot team implementation 3.2.3.2 Deployment guide 3.2.3.3 Training leaders 3.2.3.4 Coaching leaders / teams execution
3.2.4 Behaviour Review
3.2.4.1 Cycle Certification 3.2.4.2 Review Cycle Performance 3.2.4.3 Plan next sprint implementation
3.3 СтратегическийStrat CI / Hoshin
3.3.1 Strat Review / Strat Planning
3.3.1.1 Annual Review (evergreen) 3.3.1.2 VOC discovery как ключевой вход 3.3.1.3 Подготовка к следующему году
3.3.2 Hoshin Deployment
3.3.2.1 Deployment логики целей по уровням 3.3.2.2 Catchball (согласование и ресурсы)
3.3.3 Breakthrough Priorities
3.3.3.1 Focus = "what NOT to do" 3.3.3.2 Breakthrough initiatives
3.3.4 Hoshin Review
3.3.4.1 Review исполнения инициатив 3.3.4.2 Корректировки (контрмеры)
3.4 ТрансформационныйFoundations + Governance + Audits + Paradigms + Digital
3.4.1 CI Foundations
3.4.1.1 Resistance to Change 3.4.1.2 5 Principles 3.4.1.3 7 Muda Model 3.4.1.4 4 Basic Tools: 5S, VM, Standards, 3C & PDCA 3.4.1.5 Quality Costs: Contain / Reduce / Isolate
3.4.2 CI Governance
3.4.2.1 Organisation (deployment, governance, support) 3.4.2.2 Evaluation (benefit tracking, audit, value review) 3.4.2.3 Communication (plan, internal marketing) 3.4.2.4 Knowledge & Training (bootcamps, KM, academy)
3.4.3 Total Quality Management (TQM)
3.4.3.1 Standardisation & SDCA 3.4.3.2 Problem Solving 3.4.3.3 Autonomous Quality 3.4.3.4 Six Sigma
3.4.4 CI Audits (KCM + модели знаний)
3.4.4.1 Foundations audit 3.4.4.2 Technical audit 3.4.4.3 Official audit 3.4.4.4 KCM audit + KBS knowledge models audits
3.4.5 Digital CI
3.4.5.1 Foundations: competencies, data governance, cybersecurity 3.4.5.2 Enablers: agile, automation, digital flow, analytics 3.4.5.3 Applications: Digital Services, Smart Operations, Smart Dev 3.4.5.4 Digital Change Management + audit system
3.4.6 Paradigms (переходы «старое → новое»)
3.4.6.1 Growth paradigms (Product Out → Customer In) 3.4.6.2 Operations paradigms (push → pull, local → E2E) 3.4.6.3 Foundations paradigms (command → coach) 3.4.6.4 Digital paradigms (big data → structured data)
Growth Excellence — Инструменты роста
Operations Excellence — Инструменты QCD
Change Model — Модель изменений
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Направления
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Методологии
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Модулей
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Инструментов